Privacy Policy for ILS Cleaning LLC

Effective Date: March 06, 2024

At ILS Cleaning LLC (the “Company,” “we,” or “us”), we are dedicated to safeguarding the privacy and security of our clients’ personal information while also protecting our legal rights and interests. By using our services, clients agree to the terms and conditions of this Privacy Policy.

1. Information We Collect We collect personal information essential for providing our cleaning services, including but not limited to names, addresses, phone numbers, and email addresses. We do not collect data beyond what is necessary to fulfill our contractual obligations and maintain business operations.

2. Use of Your Information
• We use your personal information to schedule, confirm, and perform cleaning services.
• We may use your contact details to communicate regarding appointments, billing, or any updates related to your service.
• We do not share or sell your personal information to third parties for marketing or other purposes.

3. Confidentiality and Disclosure • All client information is strictly confidential. Only authorized ILS Cleaning LLC employees and contractors, who have agreed to maintain confidentiality, have access to this information.

4. Security Measures
• We employ various security practices, including secure data storage and restricted access, to prevent unauthorized use of your information.
• While we strive to protect your personal information, no method of data transmission or electronic storage is completely secure. By engaging our services, you acknowledge and agree that we cannot guarantee absolute security of your data.

5. Client Responsibilities
• Clients agree to provide accurate and up-to-date contact information to ensure seamless service delivery.
• Clients acknowledge that any third-party references, such as emergency contacts or property managers, have consented to share their information with us.

6. Business Protections
• By using our services, clients agree to release ILS Cleaning LLC from any liability arising out of or in connection with unauthorized third-party access to client data, except where required by applicable law.
• We reserve the right to modify or update our security measures at any time without prior notice, as we continually refine our practices to protect both our business interests and the privacy of our clients.

7. Data Retention
• We retain personal information as long as it is needed to provide our services, to comply with legal requirements, or to resolve disputes.
• When personal information is no longer needed, we will securely dispose of or anonymize it, according to our internal data retention policies.

8. Children’s Privacy
• Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.

9. Changes to This Privacy Policy
• We may update or modify this Privacy Policy at any time at our sole discretion. Any changes will be posted on our website, and continued use of our services after such updates indicates your acceptance of the revised terms.

10. Governing Law
• This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which ILS Cleaning LLC is registered, without regard to conflict of law principles.

11. Contact Us
For inquiries, requests, or concerns regarding this Privacy Policy, please contact us at:

ILS Cleaning LLC
Cornelius, NC 28031
Email: info@ilscleaning.com
Phone number 704-728-1240

We appreciate your trust in ILS Cleaning LLC and will continue to protect your information and our business interests through robust privacy and security practices.

Service Area

North Carolina
Mint Hill, Matthews, Huntersville, Mount Holly, Pineville, Concord, Huntersville, Cornelius, Kannapolis, Gastonia, Mooresville

Hours of Operation

Mon 08:00 AM - 05:00 PM
Tue  08:00 AM - 05:00 PM
Wed 08:00 AM - 05:00 PM
Thur 08:00 AM - 05:00 PM
Fri    08:00 AM - 05:00 PM 

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